Energy-and-Utilities-Cloud Questions Pass on Your First Attempt Dumps for Accredited Professional Certification Certified [Q30-Q44]

Q30. An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?

Q31. A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

Q32. 4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers

Q33. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

Q34. An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?

Q35. A company’s energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

Q36. Which three features are included in the Energy and Utilities Cloud Console?

Q37. An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

Q38. Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?
Choose 2 answers

Q39. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

Q40. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

Q41. An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?

Q42. A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

Q43. A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?

Q44. An energy company generates all new contracts through the Contract Lifecycle Management solutior Salesforce Industries. After a demo, the manager is very interested in using the redlining online doc feature and the reusing clauses library.
According to the manager’s expectations, which template type should the developer choose to gene new contracts?