[Jul 03, 2024] Fast Exam Updates Energy-and-Utilities-Cloud dumps with PDF Test Engine Practice [Q10-Q26]

QUESTION 10
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A Pricing Plan Entry, with type as Price and charge type as Recurring

A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

A Pricing Variable, with type as Price and charge type as Recurring

QUESTION 11
An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What’s the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

Call Salesforce Support to get the Energy and Utilities Cloud information.

Go to Setup -> Company Information -> Permission Set Licenses.

Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.

Execute a SOQL query to retrieve the license count

QUESTION 12
Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

Metadata API

Streaming data API

SSO data access

Omnichannel data access

QUESTION 13
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?

Identify the data sources to generate the customer’s new connections reports and dashboards

Define the business stakeholders for the customer’s new connections process.

Define the data to be migrated for the customer’s connections process

Define the metrics to measure the customer’s new connections process.

QUESTION 14
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

The ‘Send for eSignature’ Velocity action can be used to send the last version of the contract document to DocuSign

An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.

An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript

An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature

QUESTION 15
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

Accounts with RecordType Business are used to represent B2B customers.

Accounts with RecordType Consumer are used to represent B2C customers

Person accounts are used to represent B2C customers.

Accounts with RecordType Service are used to represent B28 customers

QUESTION 16
A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

Product Scheduling

Revenue Scheduling

Quantity Scheduling

Inventory Scheduling

QUESTION 17
A company’s energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

Permission Sets

Sharing Settings

Permission SetGroups

Managed Package Licenses

QUESTION 18
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energyand utilities market?

Regulatory and technology changes

Digital first and work-from anywhere in real time

Removing the complexity from the business

Capitalization of the cloud

Customer expectations and values

QUESTION 19
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What’s the preferred method to configure the application security to meet the requirement?

A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

A consultant shouldcreate new permission sets to grant appropriate access to all required objects.

The Customer Acquisition Management application cannot support unauthenticated self serve portal users

A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

QUESTION 20
When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer’s
360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should theconsultant use to achieve this?

Configure the Energy and Utilities Contact Center Console available m the process horary

Configure a custom Salesforce Service Cloud console.

Configure custom OmniScripts and FlexCards to cover the requirements.

Assign the relevant lightning pages to the energy company’s service agent user profile

QUESTION 21
An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?

The team should follow the documentation and migrate the required components into the* development environment.

The team needs to copy and paste the required components from their trial environment into their development environment.

The team should take a look at the application code, and then go and re-type the code into their development environment.

The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.

QUESTION 22
An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

Creating Apex trigger

Adding fields in CPQ configuration

Adding fields in Checkout method

Using Field Mapper

QUESTION 23
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What’s the preferred method to configure the application security to meet the requirement?

The Customer Acquisition Management application cannot support unauthenticated self serve portal users

A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

A consultant shouldcreate new permission sets to grant appropriate access to all required objects.

A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

QUESTION 24
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.

Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures

Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data

Develop or configure integration between Energy and Utilities Cloud and the energy company’s customer information system to get the monthly usage information

Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

QUESTION 25
Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Work Order. Work Order Line Hem, Service Appointment, Work Type

Work Order. Work Type. Service Appointment. Service Territory

Work Order. Work Order Line Item Work Procedure. Work Plan

Work Order. Work Order Line item. Service Territory. Work Type

QUESTION 26
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation.
The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.

First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.

To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.

Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.

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