[Mar-2026] 100-140 Braindumps – 100-140 Questions to Get Better Grades [Q86-Q109]

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[Mar-2026] 100-140 Braindumps – 100-140 Questions to Get Better Grades

100-140 Exam Dumps – Try Best 100-140 Exam Questions – ActualPDF

NEW QUESTION 86
A company uses a range of IP addresses which fall into the category of private networks. They need to connect these devices to the internet.
What is necessary to facilitate this connection?

Implement DHCP on all client machines

Use a proxy server to relay all internet requests

Deploy NAT at the network boundary

Convert all private IPs to public IPs

NEW QUESTION 87
A user reports that their USB-connected headphones are not producing any sound on their workstation, although the headphones are recognized by the computer.
What is the most likely action to resolve this issue?

Replace the USB cable of the headphones

Check the sound settings to ensure the headphones are set as the default audio device

Update the motherboard BIOS

Install a different media player software

NEW QUESTION 88
A Linux system administrator wants to document the MAC addresses of various network interfaces on a server.
What is the most efficient command that the IT support technician should recommend using?

ifconfig -a

ip link show

dmesg | grep MAC

cat /sys/class/net/*/address

NEW QUESTION 89
What should be considered when resetting a password to ensure it complies with best security practices?

Set a password that is easy to remember, such as “12345”

Use the user’s name or part of their email as the password

Ensure the password includes a mix of letters, numbers, and symbols

Set the password to never expire

NEW QUESTION 90
A user reports the following:
I cannot connect to my Office 365 web applications from my Windows 10 computer.
You need the user to gather additional information to help troubleshoot their issue.
Which part of the screen should the user focus on to access this information?
Select the correct option in the answer area.

NEW QUESTION 91
A user is working outdoors and finds the screen of their Windows 10 device difficult to see in bright sunlight.
What is the quickest way for the user to improve screen visibility?

Enable High Contrast mode through the Ease of Access settings

Adjust the display brightness from the settings application

Activate Windows Night Light feature

Turn off automatic brightness control

NEW QUESTION 92
A user reports that they are experiencing slow browser performance and frequent website errors.
What is the most effective initial step to resolve these issues?

Clear the browser cache and cookies

Update the web browser to the latest version

Restart the computer

Reinstall the web browser

NEW QUESTION 93
A user is attempting to use a Micro USB cable to transfer data from their digital camera to a computer, but the transfer rate is slower than expected. What should the IT support technician check first to address the issue?

Verify that the Micro USB cable is a USB 3.0 compatible cable

Ensure the digital camera supports data transfers via Micro USB

Confirm that the computer’s USB port is functional

Check if the Micro USB cable is securely connected

NEW QUESTION 94
A company wants to optimize their server hardware by running multiple operating systems simultaneously on a single physical server.
Which technology would best achieve this?

Hypervisor

Docker containers

VPN

Load balancer

NEW QUESTION 95
During a remote support session, a macOS user needs to check whether their Ethernet connection is configured to obtain an IP address via DHCP.
Which ifconfig option should the technician guide the user to use in order to find this specific information?

ifconfig getifaddr en0

ifconfig en0

ifconfig en1

ifconfig list

NEW QUESTION 96
What should a technician do immediately after concluding a troubleshooting session via PC Anywhere?

Keep the software running on the user’s machine for future quick access

Properly terminate the session and confirm that all access permissions are revoked

Schedule automatic follow-up sessions using the same credentials

Leave a copy of the troubleshooting log on the user’s desktop for their reference

NEW QUESTION 97
What should a technician do after using an AI tool to gather information on a recurring software error?

Implement the first suggested fix without further validation

Compare the AI’s recommendations with existing documentation and best practices before proceeding

Disregard older documentation in favor of new AI-generated solutions

Share the AI findings directly on social media to obtain peer feedback

NEW QUESTION 98
During a routine audit, a technician discovers that PII data is stored on an unsecured server.
What is the most appropriate first action?

Transfer the PII to a secure server immediately

Encrypt the data on the current server

Notify the compliance team immediately

Assess whether anyone accessed the data recently

NEW QUESTION 99
A user reports the following:
I recently got a prompt on my Mac to give an app permissions. I accidentally clicked Deny. Now I can’t open the app.
You need to tell the user where to go to grant the necessary permissions to the application.
Which feature should they use?

Passwords > Security Permissions!

Desktop & Dock

Users & Groups > Add Group

Privacy and Security

NEW QUESTION 100
Which characteristic of an email should raise suspicion and suggest it might be a phishing attempt?

A formal greeting

High-quality branding similar to the legitimate source

Poor grammar and spelling errors

An offer that includes a standard discount on products

NEW QUESTION 101
The IT department identifies that a database server crashes frequently due to high query loads during peak hours.
What should the next step be in devising a plan to resolve this problem?

Increase the physical memory of the server immediately

Schedule a complete database redesign to optimize performance

Plan to distribute the query load using load balancing techniques

Advise users to avoid using the database during peak hours

NEW QUESTION 102
What is the primary purpose of the gpupdate command in a Windows environment?

To update the system’s time with the network time protocol

To reinstall the operating system

To refresh Group Policy settings immediately

To check the disk space on all connected drives

NEW QUESTION 103
After updating an application, a user is unable to open it, and an error message indicates a missing file.
What is the best course of action to resolve this application issue?

Reinstall the application

Delete the user profile associated with the application

Ignore the error and reboot the computer

Update the computer’s BIOS

NEW QUESTION 104
An employee reports that they are not receiving any emails. Upon checking, you find that their email inbox is full.
What is the best immediate action to resolve this issue?

Delete old or unnecessary emails to free up space

Advise them to stop sending emails until the issue is resolved

Upgrade their email server to handle more messages

Change their email client software

NEW QUESTION 105
What should an employee do if they receive an urgent call from someone claiming to be a senior executive who requests sensitive company information immediately?

Provide the information as requested to comply with executive orders

Verify the identity of the caller by calling them back through the official contact number

Send the information via email to have a record of the interaction

Ask the caller to verify their identity by providing personal information

NEW QUESTION 106
An organization is transitioning to remote work and needs to ensure employees have continuous access to their files. They decide to use OneDrive for business to map drives on employees’ computers. What is a key step in setting this up correctly for all users regardless of their location?

Configure VPN access to the corporate network for each user

Ensure each user’s computer is part of the same Active Directory domain

Set up OneDrive files on-demand to minimize local storage use

Assign static IP addresses to all remote devices

NEW QUESTION 107
When auditing internal compliance with data protection guidelines, what should be identified as a red flag regarding the handling of confidential information?

Regular review and updates of access controls

Documentation of data access by unauthorized personnel

Implementation of multi-factor authentication for data access

Frequent data encryption audits

NEW QUESTION 108
You are remotely assisting an end user who is experiencing an unusual error with their office software. You recall that there is a recently updated knowledge base article addressing this specific issue.
How should you proceed?

Direct the user to search for the solution in the knowledge base themselves

Read through the updated knowledge base article to understand the solution and guide the user accordingly

Guess the solution based on your previous experience and only refer to the article if your initial attempt fails

Inform the user that such errors are common and they should wait for an automatic update

NEW QUESTION 109
During the printing process, a printer stops and displays a “Paper Jam” error, but no paper is found in the path upon inspection.
What should the technician do next?

Restart the printer to clear the error

Inspect the paper tray for proper alignment

Replace the paper sensors

Change the type of paper used

Cisco 100-140 Exam Syllabus Topics:

Topic	Details
Topic 1	Operating System and Application Issues: This part targets an Operating System Support Specialist and addresses resolving Windows and macOS issues, such as display settings, updates, permissions, power management, and data backup using cloud tools. It covers troubleshooting mobile device problems on iOS and Android operating systems and provides an understanding of virtualization and cloud concepts including major providers and virtual machines. This section also covers resolving common application issues like installation and security concerns.
Topic 2	Job Roles: This section evaluates an IT Support Technician’s ability to use remote access tools (such as Remote Desktop, Cisco Webex, and TeamViewer) to assist users and perform support activities. It also includes utilizing troubleshooting tools and resources, such as AI research, search engines, technical forums, and knowledge bases, while being aware of ethical, privacy, and security considerations related to AI and other technologies.
Topic 3	IT Support Job Tasks and Responsibilities: This section of the exam measures skills of an IT Support Specialist and covers foundational help desk concepts such as queue and time management, ticketing systems, service level agreements (SLA), and key performance indicators (KPIs). It includes preparing clear and comprehensive documentation summarizing customer interactions and describes the problem-solving process involving defining issues, collecting information, analyzing causes, implementing solutions, and recording results.
Topic 4	Hardware Uses: This domain targets a Desktop Support Technician and focuses on following basic safety procedures related to electrical shock, ESD, and fire hazards. It involves assisting users in locating information about devices including hardware specs and network details using Windows and macOS tools. It covers identifying and understanding various ports and cables, installing and upgrading desktop components like RAM and storage, and troubleshooting common hardware issues while managing driver and firmware updates.
Topic 5	Common Threats and Prevention: This domain measures the knowledge of an IT Security Support Technician and covers recognizing end-user security threats including phishing, malware, and unauthorized access attempts. It emphasizes basic investigation steps, helping users run malware scans, promoting strong password practices, understanding social engineering tactics targeting help desk roles, and the importance of company policies and confidentiality guidelines to protect sensitive data.

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Cisco 100-140 Exam Syllabus Topics:

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