Latest WGU Information-Technology-Management Exam questions and answers [Q23-Q47]

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Latest WGU Information-Technology-Management Exam questions and answers

ActualPDF Information-Technology-Management Exam Practice Test Questions (Updated 67 Questions)

NEW QUESTION 23
Which lifecycle stage of ITIL focuses on creating services and procedures?

Service design (SD)

Service transition (ST)

Service strategy (SS)

Service operation (SO)

NEW QUESTION 24
Which system serves as an organization’s backbone in providing fundamental decision-making support?

Enterprise resource planning (ERP)

Supply change management (SCM)

Unified communications (UC)

Customer relationship management (CRM)

NEW QUESTION 25
What is a method for confirming users’ identities?

Information secrecy

Public key encryption

Authentication

Authorization

NEW QUESTION 26
Which term is used to describe the business needs, justification, requirements, and boundaries of a project?

Project scope

Project management

Project milestone

Project plan

NEW QUESTION 27
Which basic business system serves operational level analysts in an organization?

Optimization analysis system (OAS)

Decision support system (DSS)

Transaction processing system (TPS)

Executive information system (EIS)

NEW QUESTION 28
Which software development approach builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?

Waterfall

Rational unified process (RUP)

Iterative

Prototyping

NEW QUESTION 29
Which factor in the planning process is considered true, real, or certain without proof or demonstration?

Project requirements

Project theory

Project Assumption

Project objective

NEW QUESTION 30
What are two purposes of the IT Strategy Board in any organization? Choose 2 answers.

Report IT issues to the CIO as they arise and implement the ClO’s solutions

Recognize the possibility of budget overages before they occur

Discover and review development in information technology

Recommend opportunities and actions to benefit the organization

Oversee hiring to enhance the implementation of future improvements

NEW QUESTION 31
Which epolicy is the starting point and the umbrella for all other policies the organization might establish?

Computer use

Email privacy

Acceptable use

Information privacy

NEW QUESTION 32
Which system provides a foundation for collaboration between departments, enabling people in different business areas to communicate?

Enterprise resource planning (ERP)

Supply chain management (SCM)

Customer relationship management (CRM)

Electronic data interchange (EDI)

NEW QUESTION 33
How does service-oriented architecture (SOA) help companies become more agile?

Breaks the project into four phases to provide quicker feedback and improve results

Aligns business needs and the management information system capabilities that support these needs

Requires a tight adherence to a sequence of steps to accomplish the original goal

Builds a working model of the system on a small scale to detect errors early in development

NEW QUESTION 34
What is the definition of the accountability vs. ownership paradox?

An evaluation of where a business is headed, what it wants to achieve, and how it will support its objectives

The ability to use a uniquely enterprise view to create business process change

A situation in which a company’s CIO is responsible for the outcomes of technology implementations but does not have the power to change ‘ business processes

A situation in which the CEO is concerned they might be overlooking a digital disrupter that competitors have surely discovered

NEW QUESTION 35
Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

Automates the different activities of the supply chain

Serves as a unique product identifier

Tracks a product’s journey from manufacturing facility to store

Discards inconsistent, incorrect, or incomplete information

NEW QUESTION 36
An attacker uses a guest account to exploit a weakness that enables the attacker to change access rights and alter user account information. Which type of attack is described?

Packet tampering

Spoofing

Elevation of privilege

Hoaxing

NEW QUESTION 37
Which dashboard capability helps a business manager break down data into segments to understand it from different perspectives?

Pivot

Exploration

Consolidation

Slice-and-dice

NEW QUESTION 38
What is the expert system type of artificial intelligence?

A system that imitates the reasoning processes used by skilled humans

A system that attempts to emulate the way a typical human brain works

The longest identified stretch of dependent activities measured from start to finish

Knowledge-based information system that accomplishes specific tasks on behalf of its users

NEW QUESTION 39
What is the bullwhip effect?

The process of stockpiling excess inventory due to incorrect product demand communication between the supplier and its partners

The optimization resulting from high visibility of all areas up and down the supply chain

A cultural trend that places value on an individual’s ability to be a creator of things as well as a consumer of things

The process by which products in a network increase in value to users as the number of users increases

NEW QUESTION 40
Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?

Rapid application development (RAD)

Joint application development (JAD)

Discovery prototyping

Loose coupling

NEW QUESTION 41
Employees in different business levels need knowledge to effectively drive their work and decision-making.
Which term describes the trait of an IT leader to effectively translate perspectives at both a broad and corporate strategic level?

Systems thinking

Coordinate

Courage

Breadth

NEW QUESTION 42
An inventory manager is using a company’s customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.
Which phase of CRM does this describe?

Predicting

Defining

Reporting

Analyzing

NEW QUESTION 43
What is a benefit of in-house development and maintenance of information technology systems?

Increases financial savings because it costs less than outsourcing the work

Utilizes state-of-the-art technological resources without having to acquire and maintain them

Creates a better quality workforce by combining both technical and business skills

Allows for the fastest development time and ability to scale to new demand levels

NEW QUESTION 44
Which statement describes the analysis phase of the systems development life cycle (SDLC)?

Physically constructing software and information systems using programming languages

Establishing full descriptions of the desired features and operations of the system

Identifying end-user business requirements and refining project goals into defined functions and operations

Establishing a high-level strategy and goals for an intended project

NEW QUESTION 45
What happens during the design phase of the systems development life cycle (SDLC)?

Full descriptions of the desired features and operations of the system are established.

A high-level strategy and goals for an intended project are established.

Requirements from business stakeholders and subject-matter experts are identified.

End-user business requirements are identified, and project goals are refined into defined functions and operations.

NEW QUESTION 46
Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.

Business continuity plans

Augmentation plans

Authentication plans

Disaster recovery plans

Backup and recovery plans

NEW QUESTION 47
Which tool can be used to list project tasks vertically against project time frame listed horizontally?

PERT chart

Project model

Venn diagram

Gantt chart

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