[Dec 31, 2023] New 2023 Salesforce Strategy-Designer Exam Dumps with PDF from ActualPDF (Updated 230 Questions) [Q17-Q31]

NO.17 Can Salesforce Call Center be integrated with third party CTI systems?

Yes, through Open CTI

Yes by default

No

NO.18 Up to how many EXTERNAL email recipients can be programmed to receive a workflow automated email alert?

Up to 100

Up to 5

None

Up to 10

NO.19 Is an estimation of the size of data stored in Salesforce a good practice prior to undertaking any integration strategy?

No

Yes

NO.20 Generative people should NOT be brought into brainstorming sessions during the Idea Generation phase because they would monopolize the entire event only letting their ideas shine.

TRUE

FALSE

NO.21 In which phase of the Challenge Scoping process must researchers ask themselves the following question:
What is the problem we are solving?

Create a project plan

Articulate the opportunity for design

Identify measures of success and potential risk

Establish the problem-solving approach

Understand the need

NO.22 Of the following types of roadmaps, which one is used to present a timeline of expected features.

Features Roadmap

Portfolio Roadmap

Strategy Roadmap

Releases Roadmap

NO.23 Is this element part of the design thinking philosophy: Budget the project and development with all needs defined before the implementation.

No

Yes

NO.24 What is a prompt in the context of a Brainstorming session?

A concept meant to guide the participants of a braisntorming session towards a expected result.

A question meant to elicit creative thinking towards a problem or challenge.

An indicator of the beginning or end of the brainstorming session.

NO.25 Using Salesforce to Salesforce: Once you’ve created a connection to another Salesforce organization, you can share records and updated data with them.

No

Yes

NO.26 True or False? Users can use Salesforce Today to prepare for meetings, stay in touch with customers, quickly join conference calls, and generally manage your day.

FALSE

TRUE

NO.27 Which element of the storytelling process for UX is described here: “A strong character-someone with their own goals and motivations-who helps your audience connect what you show in your demo with their real-world experience.”

Hero

Victory

Challenge

Helper

NO.28 Up to how many Dashboard Components can have the same underlying Report in a single Dashboard?

Multiple

Less than 20 but more than 10.

Up to 10

Only 1.

NO.29 Of the following Strategy Design Research Methods, which one is the appropiate one for this stage:
Exploration/Refining an Idea

Journal Studies

Interviews

Observations

Group Conversations with stimulus

NO.30 A lack of allignment across an organization is a lossing strategy because the outcomes generated will be inconclusives as points of view and perspectives have not been taken into account.

FALSE

TRUE

NO.31 Which records will a user be able to shared with the connected org while using Salesforce to Salesforce?

Those they have read access to

All records

Those they own